Store's return policy
Read about the return policies for our online store here.
Return period
For most online purchases, you may request a return within 30 days of the date you receive your order, provided the items remain in their original condition.
After this 30-day period, returns may still be permitted in certain circumstances — for example, if items are unworn and their original packaging remains intact — but such cases are evaluated on a case-by-case basis and are subject to approval.
Condition of items
To be eligible for a full refund, items must be returned in new, unused, unwashed condition, with all original tags, packaging, accessories and labels still attached.
Products showing signs of wear, damage, alteration or missing original components may be refunded at a reduced amount or may be refused, depending on the nature of the issue.
Returning your items
Once the request is accepted, you’ll receive a return shipping label or instructions on how to send back your items.
We recommend using a trackable shipping method and retaining proof of dispatch until the return is processed.
Refunds
Once we receive and inspect your returned items, we will issue a refund to your original payment method. Typical processing time is up to 30 days from when we receive your return.
If you return items in a condition that does not meet our return requirements, your refund amount may be adjusted. Refunds may exclude original shipping charges, unless the return is due to a defect or error on our part.
Exchanges
If you wish to exchange an item (size, color or style) instead of a refund, please indicate this during your return request. If the replacement item is available, we will assist you with the exchange accordingly. Keep in mind that exchanges are subject to stock availability; if the requested item is out of stock, you may opt for a refund instead.
Final sale & special items
Certain items may be marked “Final Sale” or “Non-Returnable” — these cannot be returned or exchanged. This includes clearance items, limited editions, personalized/custom items, and other items as specified at purchase.
Certain items may be marked “Final Sale” or “Non-Returnable” — these cannot be returned or exchanged. This includes clearance items, limited editions, personalized/custom items, and other items as specified at purchase.
Defective or Faulty Items
If you believe your purchase is defective or not as described, please contact us within a reasonable time after you discover the issue. We will evaluate the matter, request proof of defect (such as photos), and, if approved, arrange for a return, refund or replacement free of shipping cost to you.
For eligible defects confirmed by our team, you may be entitled to a refund of the original shipping cost as well.
Return shipping costs
For standard returns (change of mind, sizing issues, etc.), return shipping is the responsibility of the customer, unless otherwise stated.
If the return is due to our error (wrong item shipped, defective product, etc.), we will provide a prepaid shipping label or refund any return shipping expense where applicable.